Terms of service

OVERVIEW
Welcome to Seam Studio! The terms “we”, “us” and “our” refer to Seam Studio. Seam Studio operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Seam Studio is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting or using our Services, or interacting with our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase or manage.
To use the Services, including to access or browse our online stores or to purchase the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent that all information you provide in our stores is accurate, current and complete, and that you have all rights necessary to provide this information.
You are solely responsible for the security of your login credentials and for all activity in your account. You may not transfer, sell, assign or license your account to any third party.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services accurately in our online stores. Please note, however, that the colors or appearance of the products may differ from how they appear on your screen, depending on the type of device you use to access the store, as well as your device's settings and configuration.
We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or match the illustrations or representations in our online stores.
All product descriptions may be changed at any time and without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any person, geographic region or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Seam Studio reserves the right to accept or decline your order at its own discretion for any reason. Your order is not accepted until Seam Studio confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as Seam Studio may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept an order, or change or cancel it, we will attempt to notify you using the email address, billing address and/or phone number provided at the time of ordering.
Returns or exchanges of your purchases are governed solely by the terms of our refund policy. 
You represent and warrant that your purchases are intended for your personal use or use in your household, and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions may change without prior notice. The price charged for a product or service is the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless expressly stated otherwise, the prices shown do not include taxes, shipping costs, handling fees, customs duties or import charges.
The prices shown in our online stores may differ from the prices in our physical stores or in online stores and other stores operated by third parties. We may from time to time offer promotions related to our Services that may affect pricing and that are governed by separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your account information and other data, including your email address and the numbers and expiration dates of credit cards, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct and complete, (ii) you are duly authorized to use that credit card for the purchase, (iii) the charges you incur will be honored by your credit card company, and (iv) you will pay the charges you incur at the prices stated, including shipping and handling fees as well as any applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We assume no responsibility for delays caused by shipping carriers, customs clearance or events beyond our control. Once we have handed the goods over to the shipping carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, marks, text, advertisements, images, graphics, product reviews, videos and audio files, as well as their design, selection and arrangement, are the property of Seam Studio, its affiliates or licensors, and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit or create derivative works of any of the materials on the Services. Except as expressly provided herein, nothing in these Terms grants you a license or other rights under any patent, trademark, copyright or other intellectual property of Seam Studio, Shopify or any third party, or may be construed as granting a license or other right. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Seam Studio.
The names, logos, product and service names, designs and slogans of Seam Studio are trademarks of Seam Studio or its affiliates or licensors. You may not use these trademarks without the prior written permission of Seam Studio. The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be given access to customer tools provided by third parties as part of the Services. We do not monitor these tools and have no control or influence over them.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We accept no liability whatsoever for any damages arising from or related to the use of optional third-party tools.
Any use by you of the optional tools offered through the website is entirely at your own risk and discretion. You should therefore familiarize yourself with, and accept, the terms of use of the relevant third-party tools.
We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features are also considered part of the Services and are subject to these Terms and Conditions.
SECTION 8 – EXTERNAL LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you access. If you leave the Services to access such third-party materials or websites, you do so at your own risk.
We are not liable for any damages related to your access to external websites or your purchase or use of products, services, resources or content on external websites. Please carefully review the third party's policies and procedures and make sure you understand them before you enter into any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY 
Seam Studio is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our store are made directly with Seam Studio. By using the Services, you acknowledge that Shopify is not responsible for any aspect of the sales between you and Seam Studio, including any injuries, damages or losses arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any and all claims, damages and liabilities arising out of or in connection with your purchases and transactions with Seam Studio.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, and certain personal data may be subject to Shopify's privacy policy, which can be viewed here. By using the Services, you confirm that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is transmitted to and shared with Shopify and third parties that may be located in a country other than your country of residence, in order to provide services to you. For more information about how we, Shopify and our partners use your personal data, please see our Privacy Policy.
SECTION 11 – FEEDBACK
If you send, upload, publish, email or otherwise submit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display that Feedback in any media for any purpose, including for commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve and promote the Services, as well as to fulfil our obligations and exercise our rights under the Terms and Conditions.
You further represent that: (i) you own or otherwise have all necessary rights to any and all Feedback; (ii) you have disclosed any compensation or incentives received in connection with the submission of your Feedback; and (iii) your Feedback complies with these Terms. We are and remain under no obligation to (1) keep your Feedback confidential; (2) pay you any compensation for your Feedback; or (3) respond to your Feedback.
We may, but are not obligated to, monitor, edit or remove Feedback that we, in our sole discretion, deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party's intellectual property or violates these Terms and Conditions.
You agree that your Feedback will not infringe the rights of any third party. This includes copyrights, trademark rights, privacy rights, personality rights or any other individual or proprietary rights. You further agree that your Feedback will not contain any libelous or otherwise unlawful, abusive or obscene statements, or contain any computer viruses or other malware that could in any way affect the operation of the Services or any associated website. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and for its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or within the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions at any time and without prior notice, and to change or update information or cancel orders if any information is inaccurate at any time (including after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You may not, either directly or indirectly, access or use the Services for the following purposes: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of third parties; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or harm our employees or other persons; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use or reuse any material that does not comply with these Terms; (g) to send, or cause to be sent, any advertising or promotional material, including junk mail, chain letters, spam or any similar unsolicited messages; (h) to impersonate or attempt to impersonate any other natural or legal person; or (i) to otherwise engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Seam Studio, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that is or could be used in a way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or otherwise exploit any portion of the Services; (c) collect or track the personal data of others; (d) abuse the Services through spam, phishing, pharming or pretexting; (e) use any robot, spider, scraping tool, data harvesting and extraction tool, automated device or process, AI tools (e.g. agentic AI), or any automated or manual means to access the Services; or (f) impair, circumvent or manipulate the security or authorization features, the robot exclusion header, or any other measures we use to restrict access to the Services. We reserve the right to suspend, disable or terminate your account at any time and without notice if we determine that you have violated any part of these Terms.
SECTION 14 – AGENTS
14.1 This section (“Agent Terms”) applies if you use, permit, enable or cause the use of an Agent to access, use or interact with the Services. “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of a natural or legal person, and that may be run on behalf of or using a person's device without direct supervision.
14.2 No Agent may access, use or interact with the Services unless it identifies itself at all times and acts in strict compliance with the requirements in Section 14.4 below. In addition, no Agent is permitted to access, use or interact with the Services if we have asked it to refrain from accessing, using or interacting with a Service.
14.3 We may, including by technical means, restrict whether and how an Agent accesses, uses and interacts with the Services.
14.4 Agents: (i) must indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the name of the Agent by including the following in the request's User-Agent string: “Agent/[agent name]”; (ii) must not hide or obscure that access, use or interactions originate from an Agent, for example by (a) mimicking human behaviors and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from human use; (iii) must answer truthfully any questions or prompts intended to determine whether interactions originate from a human or a computer; (iv) must not circumvent or otherwise avoid measures intended to prevent, limit, modify or control whether and how Agents access, use or interact with Shopify Consumer Services.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time and without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections survive termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 – WARRANTY DISCLAIMER
The information provided on or through the Services is for general informational purposes only. We make no warranty as to the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
UNLESS EXPRESSLY STATED BY SEAM STUDIO, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED FOR YOUR USE “AS IS” AND “AS AVAILABLE”, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR PROHIBIT THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SEAM STUDIO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL OR SPECIAL DAMAGES, PUNITIVE DAMAGES, CONSEQUENTIAL OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR STRICT LIABILITY, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS AND OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Seam Studio, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to third parties arising out of or in connection with (1) your breach of these Terms and Conditions or the documents incorporated herein by reference, (2) your violation of applicable law or the rights of third parties, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a delay in notification does not release you from your obligations unless you are materially prejudiced as a result. We may control the defense and settlement of any such claim at your expense, including the choice of counsel, but will not settle any claim that requires non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense against indemnification claims, including by providing relevant documents.
SECTION 19 – SEVERABILITY
If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions. The validity and enforceability of the remaining provisions shall not be affected by such a determination.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of that right or provision.
These Terms and Conditions, together with any policies or operating rules we post on this website or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications and proposals between you and us, whether oral or written (including, among other things, prior versions of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the party that drafted this document.
SECTION 21 – ASSIGNMENT
Without our prior written consent, you may not delegate, assign or transfer this agreement or your rights and obligations under these Terms; any such attempt is void. We may assign, transfer or delegate these Terms and our rights and obligations without your consent or notice to you.
SECTION 22 – GOVERNING LAW
These Terms and Conditions, as well as any separate agreements under which we provide Services to you, shall be governed by and construed in accordance with the laws of the federal and state or territorial courts located at Seam Studio's registered office. You and Seam Studio consent to the local and personal jurisdiction of those courts.
SECTION 23 – HEADINGS
The headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO THE TERMS AND CONDITIONS
The most current version of the Terms and Conditions can be viewed on this page at any time.
We reserve the right to update, change or replace parts of these Terms and Conditions at our discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and those changes will take effect on the date specified in the notice. By continuing to use or access the Services after changes to these Terms and Conditions are posted, you agree to those changes.
SECTION 25 – CONTACT INFORMATION
Questions about the Terms and Conditions should be sent to info@seamstudio.at. 
Our contact details are below:

Victoria Ritzer
Seam Studio
Mühlgasse 9
1040 Vienna 

Sole proprietorship